DELIVERY AND SHIPPING

Thank you for visiting www.naturalwoodserve.com. We are committed to providing you with safe and fast shipping services to ensure that your wooden uncoated salad bowls are delivered in a timely manner. Please read the following delivery and shipping terms carefully to understand our delivery policies and related information.

1. Shipping Range
   We currently provide delivery services to European countries and overseas regions, including but not limited to:
   ●United Kingdom
   ●Germany
   ●France
   ●Netherlands
   ●Italy
   ●Spain
   ●Sweden
   ●Norway
   If you are located outside the European Union, please contact us by email to find out whether delivery is available.
2. Shipping Time
   ●Orders within Europe: Once your order is confirmed and processed, we will ship within 3 working days. Delivery time is usually 6 working days, depending on the destination.
   ●Orders outside Europe: For such orders, the estimated delivery time is 12 working days. It may be affected by factors such as customs clearance.
   Please note that the above times are estimates and are not guaranteed to be delivered on time. The specific delivery time may vary due to factors such as holidays, weather and traffic conditions.
3. Shipping methods
   We work with the following well-known couriers to ensure that your order is delivered safely and quickly:
   ●DHL
   ●UPS
   ●GLS
   ●DPD
   After your order is shipped, you will receive an email with a tracking number so that you can track the status of your order at any time.
4. Shipping costs
   The shipping costs will be automatically calculated based on your shipping address and order total. The specific shipping cost information will be clearly displayed at checkout and included in the order confirmation.
5. Receipt precautions
   ●When receiving the goods, please make sure to check that the packaging is intact and confirm that there is no damage. If you find any damage, please record it immediately and contact the courier, and notify us in time.
   ●It is recommended to provide an accurate shipping address and contact information to avoid delivery delays.
6. Order tracking
   You can check the status of your order by visiting the “Order Tracking” page on our website using your order number and email address.
7. Inquiries and support
   If you have any questions or need further information about delivery and transportation, please contact us by email: [email protected], our customer service team will be happy to serve you.

Thank you for choosing www.naturalwoodserve.com, we look forward to providing you with quality products and services!