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Return to shopPRIVACY OR COOKIES
Welcome to www.naturalwoodserve.com! We respect your privacy and are committed to protecting your personal information. Below are our terms regarding privacy and cookie use, which are designed to transparently inform you how we collect, use and protect your data.
- Information Collection
We may collect personal information that you provide when you visit our website, including but not limited to your name, email address, mailing address and payment information. We may also collect information about how you use our website, such as browsing habits and preferences. - Information Use
The information we collect will be used for the following purposes:
●Process your order and provide customer support
●Improve the quality of our website and products
●Send you information about our products, services and offers (you can opt-out)
●Analyze user behavior to optimize user experience - Cookie Use
Cookies are small text files that are stored on your device and are used to help us improve your visit experience. Our website uses cookies to perform the following functions:
●Personalize your visit to better meet your needs
●Analyze website traffic and understand how users use the website
●Provide social media features
You can choose to reject cookies or be notified before cookies are stored through your browser settings. However, please note that if you disable Cookies, some features may not work properly. - Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. Your payment information will be processed using encryption technology to ensure secure transactions. - Change Notification
We may update this Privacy Policy and Cookie Policy from time to time. Any changes will be posted on this page and notified to you by email when necessary. We encourage you to review these Terms regularly to understand our information handling practices. - Contact Us
If you have any questions about our Privacy Policy or Cookie usage, please feel free to contact us by email at [email protected]. We will be happy to help you.
Thank you for choosing www.naturalwoodserve.com. We look forward to providing you with quality products and services while respecting and protecting your privacy.
Thank you for visiting www.naturalwoodserve.com. We are committed to providing you with safe and fast shipping services to ensure that your wooden uncoated salad bowls are delivered in a timely manner. Please read the following delivery and shipping terms carefully to understand our delivery policies and related information.
- Shipping Range
We currently provide delivery services to European countries and overseas regions, including but not limited to:
●United Kingdom
●Germany
●France
●Netherlands
●Italy
●Spain
●Sweden
●Norway
If you are located outside the European Union, please contact us by email to find out whether delivery is available. - Shipping Time
●Orders within Europe: Once your order is confirmed and processed, we will ship within 3 working days. Delivery time is usually 6 working days, depending on the destination.
●Orders outside Europe: For such orders, the estimated delivery time is 12 working days. It may be affected by factors such as customs clearance.
Please note that the above times are estimates and are not guaranteed to be delivered on time. The specific delivery time may vary due to factors such as holidays, weather and traffic conditions. - Shipping methods
We work with the following well-known couriers to ensure that your order is delivered safely and quickly:
●DHL
●UPS
●GLS
●DPD
After your order is shipped, you will receive an email with a tracking number so that you can track the status of your order at any time. - Shipping costs
The shipping costs will be automatically calculated based on your shipping address and order total. The specific shipping cost information will be clearly displayed at checkout and included in the order confirmation. - Receipt precautions
●When receiving the goods, please make sure to check that the packaging is intact and confirm that there is no damage. If you find any damage, please record it immediately and contact the courier, and notify us in time.
●It is recommended to provide an accurate shipping address and contact information to avoid delivery delays. - Order tracking
You can check the status of your order by visiting the “Order Tracking” page on our website using your order number and email address. - Inquiries and support
If you have any questions or need further information about delivery and transportation, please contact us by email: [email protected], our customer service team will be happy to serve you.
Thank you for choosing www.naturalwoodserve.com, we look forward to providing you with quality products and services!